Terms of Service

1. Acceptance of Terms

By accessing and using the Sagar Bags website (sagarbags.com), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this website.

2. Company Information

Sagar Bags is a bag manufacturing company based in Mumbai, India. We specialize in producing promotional, corporate, and custom bags for businesses across India and internationally.

3. Products and Services

3.1 Product Information

We make every effort to display our products as accurately as possible on our website. However, colors, sizes, and other product attributes may vary slightly from the images shown due to:

• Screen display variations
• Photography lighting
• Manufacturing variations

3.2 Custom Orders

For custom and bulk orders:

• Minimum order quantities may apply
• Custom designs require approval before production
• Lead times vary based on order size and complexity
• Samples may be available upon request (charges may apply)

3.3 Pricing

All prices quoted are:

• Subject to change without prior notice
• Valid for a limited period as specified in the quotation
• Exclusive of taxes unless otherwise stated
• Based on the specifications provided at the time of inquiry

4. Ordering Process

4.1 Quote Requests

Submitting a quote request through our website does not constitute an order. It is an inquiry for pricing and product information.

4.2 Order Confirmation

An order is considered confirmed only when:

• A written purchase order or confirmation is received
• Required advance payment is made (as applicable)
• Design/artwork approval is provided for custom orders

4.3 Order Cancellation

Order cancellation policies:

• Orders may be cancelled within 24 hours of confirmation at no charge
• Once production begins, cancellation may incur charges
• Custom orders with printed materials cannot be cancelled after artwork approval

5. Payment Terms

• Payment terms will be specified in individual quotations
• For new customers, advance payment may be required
• Accepted payment methods include bank transfer, UPI, and other methods as discussed
• All payments must be made in Indian Rupees (INR) unless otherwise agreed

6. Delivery

6.1 Delivery Timeline

Delivery timelines are estimates and depend on:

• Order quantity
• Product complexity
• Customization requirements
• Current production schedule

6.2 Shipping

Shipping terms:

• Shipping charges are additional unless specified in the quotation
• We ship across India and select international locations
• Risk transfers to buyer upon dispatch
• Insurance is recommended for high-value orders

7. Quality Assurance

We are committed to delivering quality products. Our quality assurance includes:

• Material quality checks
• Production quality control
• Pre-dispatch inspection

Any quality concerns must be reported within 7 days of delivery with photographic evidence.

8. Returns and Refunds

Due to the customized nature of our products:

• Custom printed products are non-returnable unless defective
• Manufacturing defects will be addressed through replacement or refund
• Returns must be initiated within 7 days of delivery
• Products must be unused and in original packaging

9. Intellectual Property

9.1 Our Content

All content on this website, including text, images, logos, and designs, is the property of Sagar Bags and is protected by copyright laws.

9.2 Customer Artwork

When you provide artwork or designs for custom products:

• You warrant that you own or have rights to use the artwork
• You indemnify us against any intellectual property claims
• We will not use your designs for any other purpose without permission

10. Limitation of Liability

Sagar Bags shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of business or profits
• Delays caused by circumstances beyond our control
• Minor variations in product specifications

Our maximum liability shall not exceed the value of the order in question.

11. Website Use

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the website
• Use automated systems to access the website
• Reproduce or redistribute website content without permission

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this website. Continued use of the website constitutes acceptance of modified terms.

15. Contact Us

For questions about these Terms of Service, please contact us: